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Valoir Official

Delivery & Returns

Shipping

We aim to dispatch your item(s) within 2 working days of receiving payment.

All orders are dispatched via Royal Mail Recorded 2nd Class Delivery Service. Allowing all items to be tracked for your peace of mind. If you require a faster shipping service, there will be an additional charge.

Please note that during our busier period’s delivery may take longer than the stated 2 working days.

International Orders

Shipping may take upto 10/15 working days. Shipping amount is calculated at checkout.

Returns

As we are a small boutique, we are unable to accept refunds currently. If the item is faulty, please email us at:

E-mail: valoir.official@gmail.com

Please note: Due to COVID-19 we are unable to accept any exhanges. No International returns/ exchanges accepted. For further queries please contact us via email.

For Scarves, unfortunately due to hygiene reasons, we are unable to accept returns.